Patient Testimonials

5 stars 5
So far the process of examination and pre-op appointments with Dr. Fernandez and the staff at Eye Centers has been very good as everyone has been friendly and thorough in making sure I am fully informed about the process for cataract surgery coming up in a few weeks. I will follow up to report my results but as of right now I can say I am very happy I have Eye Centers of Florida taking care of my vision needs

5 stars 5
Took the time to explain my eyes and how they are doing. Gave me a trial pair of contacts and good communication. Would recommend them.

5 stars 5
Here's a shout out to Liselle and the gang at the South Naples Location. Liselle did a wonderful job helping me pick out a frame and discussing with me about transition lenses. I am so satisfied I called her the next day to thank her. With the transition lenses, I no longer need my Ray Bans. I would recommend these people to anyone. Having been an Optician myself back in Rhode Island, I appreciated the time Liselle took to explain everything to me in detail. She's the Best. I wouldn't go anywhere else in the future for my prescription eyeglass needs.

5 stars 5
Polite nice people. Excellent service and a great staff

5 stars 5
I would be rating this review a lot less if it wouldn't have been for a certain person in the Billing department. Let me explain: I had been waiting for a refund from an overpayment, according to my insurance company, to Eye Care Centers of Florida since the middle of Oct. This company also agreed with the insurance company that I had overpaid on my glasses. Several times I went in and asked when this would be taken care, and was told Priscilla in Billing needed to be the one to take care of the refund. Both the receptionists and myself left emails and tried to get in touch with her by phone, but no response was ever given by Priscilla. Finally, I called the Billing department and was connected to a lady named Latoya. She took the responsibility to request a check to be made out to me and within a few days I received my check. Latoya went out of her way to get this overpayment resolved, and was the only one that seemed to care about me!! She got back to me when she said she would, and that is rare in this world today. You certainly have a gem in your employees that sets an example for excellence. I sincerely thank you again Latoya.

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