ALL staff receptionist up to the Optometric OD Bethany Nelson was patient , professional , focused , friendly , and helpful throughout my entire appointment. I was very satisfied , comfortable , and confident that the new prescription was exactly what my eyes needed .They do have many brands , styles and types of frames & lenses to choose from . However if u are interested in no under frames there where only 2 pair to choose from they dont carry those anymore. I will continue my eye care there in the North Naples office .